AusCheck service centre
Phone: 1800 287 243
Our service centre is open from 8:30 am to 4:30 pm AEST, Monday to Friday. We are closed on weekends and national public holidays.
If you need help outside these times, you can also contact us by:
Email: AusCheck@homeaffairs.gov.au
Fill in our Service Centre Request Form(Opens in a new tab/window).