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MSIC issuing bodies

​​​​​​​​​​Information for issuing bodies

Issuing bodies (IBs) must comply with the requirements and obligations of the Maritime Transport and Offshore Facilities Security Regulations 2003.

On 25 January 2022, the Government announced that the Department of Home Affairs would become the sole IB for ASICs and MSICs. The management of all card applications, background checks, and approvals will be centralised within the Department by 1 July 2025.

AusCheck is working with IBs and industry stakeholders on scheduling and transitional arrangements. This ensures that applicants and industry have continuity of service during their respective transition of IB responsibilities to AusCheck.

For more information about the transition including updates on transition activity see Changes to the MSIC Scheme.

If you have further enquiries email auscheck@homeaffairs.gov.au​.​

Issuing bodies
Issuing Body (Prefix)ConditionsContact
ClientView Pty Ltd(CLV)
  • Australia-wide, and have an international service
  • Accepts Job Ready
Phone: 1300 855 960
Email: info@msic.com.au
Postal address:
PO Box 3039
Mt Gambier SA 5290
DP World (DPW), formerly P&O Ports (POP)
  • Employees only
  • Issues white MSICs
DP World
Fremantle Port Authority (FPA)
  • Australia-wide, however applicants must attend the Fremantle Port MSIC Office to validate documentation
  • Issues white MSICs
Phone: 08 9430 3417
Email: msic@fremantleports.com.au
Postal address:
PO Box 95
Fremantle WA 6959​

1-Stop Connections P/L (OSC)
  • Australia-wide. Services Patrick's, AAT and DP World (P&O Ports)
  • Accepts Job Ready
Phone: 1300 881 055
Email: helpdesk@1-stop.biz
Postal address:
PO Box 3201
Redfern NSW 2016
Patrick Terminals(PAT)
  • Employees only
Patrick Terminals
Pilbara Port Authority (PPA)
  • Local area only
Phone: 08 9159 6500
Email: msic.dampier@pilbaraports.com.au
Postal address:
Locked Bag 5006
Karratha WA 6714
Port of Brisbane(PBC)
  • Australia-wide, however applicants must attend the Port of Brisbane MSIC office in either Brisbane, Townsville, Mackay or Weipa for identity verification
  • Issues white or blue MSICs
Phone: 07 3258 4823
Email: msic.centre@msicapplications.com.au
Postal address:
Locked Bag 100
Port of Brisbane QLD 4178
Southern Ports Albany, WA. (SP)
  • Australia-wide, with a genuine operational need to access Albany Port
Phone: 08 9892 9000​
Email:
msic@albanyport.com.au

Street address:
85 Brunswick Road
Albany WA 6330
Southern Ports Bunbury, WA (SP)
  • Australia-wide, with a genuine operational need to access Bunbury Port
Phone: 08 9729 6500
Email: msic.bunbury@southernports.com.au
Street address:
54 Casuarina Drive
Bunbury WA
Southern Ports Esperance WA (SP)
  • Australia-wide, with a genuine operational need to access Esperance Port
Phone: 08 9072 3337
Email:msic.esperance@southernports.com.au
Postal address:
PO Box 35
Esperance WA 6450
Street address:
Corner of The Esplanade and Bower Avenue
Esperance WA 6450
Veritas (VEP)
  • Australia-wide, and an international service specialising in offshore facilities
  • In-person lodgement at Australia Post
  • Accepts Job Ready
  • Issues white MSICs
Phone: 1300 VERITAS
(1300 837 482)
Email:
msic@veritasgroup.com.au

Street address:
67 Milligan Street
Perth WA 6000