Service Centre Request Form

We have information and support material on these websites to help you resolve your enquiry:

Before submitting a form, see support for portal users.

Complete the form below if you can't find the information you need. Include as much detail as possible.

Make sure you have read and understood the department's privacy statement.

Make sure you have read and understood the department's security statement.

Personal details

Background check application ID (if applicable)

AusCheck issuing body application ID or card number (if applicable)

Your name

Your email address

Your phone number

Organisation

Select your scheme or program

Select your enquiry type

Attach a copy of any images that support your request

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