Support for portal users

Find information to help you access and use our online portals.

For applicants

Learn how to use the applicant portal for background check applications or to manage certain identity cards.

For employers

Learn about the employer role and using the employer portal to manage identity cards and background checks.

For facility operators

Learn about the facility operator role and using the facility operator portal to manage identity cards.

For verifiers

Learn about the verifier role and using the verifier portal to confirm an applicant's identity.

For responsible entities

Learn about the responsible entity role and using the employer or facility operator portal to confirm critical worker background check applications.

RAM authorisation

Learn how organisations use Relationship Authorisation Manager (RAM) to get authorised to use our portals.

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