Frequently asked questions for background check applications

Last updated: 26 Oct 2026

How long will my application take? 

How long does a background check take

How much will it cost? 

Fees for background checks 

What identity documents do I need?

Identity documents 

Can I withdraw my application? 

Background checks

What if I am applying for someone under 18?

If you are a parent or guardian applying on behalf of someone under 18 years of age, you should apply using your own myID. 

How do I check the status of my application?

After you have submitted an application, you can view the status in the AusCheck portal(Opens in a new tab/window).

How does AusCheck treat my privacy?

Privacy

Which criminal offences will be considered?

Criminal offences 

Can I appeal an AusCheck decision?

Background checks 

How can I return an ASIC or MSIC? 


Where can I get help with myID?

myID is the Australian Government’s Digital ID app. It is a secure way to prove who you are online. 

You need a myID to sign in to the applicant portal.

If you don't already have one, visit the myID website to learn how to set up myID(Opens in a new tab/window).

If you don't want to use myID and the applicant portal, contact us for other options.

Can I swap from an online application in the portal to an offline application? 

If you start an online application and wish to swap to an offline application, make sure you withdraw your online application first. Your offline application will not progress if your online application has not been withdrawn. 

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