For employers

About the employer role

Use the employer portal to manage identity cards and background checks.

Learn more about Aviation and Maritime Security Identification Cards (ASICs and MSICs).

How to get access to the employer portal

Follow these steps to get access to the employer portal.

There are different employer roles in the portal.
Employer administrator role
If you're the first to register for a business or organisation, you need to select the Employer Admin role.
Follow these steps.
1. Go to the employer portal(Opens in a new tab/window). You'll be redirected to sign in via the myID app.
2. Complete your business profile and billing information. You'll see your employer code at the top of the page.
3. Request to link to a facility. You must be linked to at least one facility.
4. To complete the business registration, the facility needs to approve the facility link.
There can be more than one employer administrator.
Employer role
1. Go to the employer portal(Opens in a new tab/window). You'll be redirected to sign in via the myID app.
2. This will record your details into the AusCheck issuing body system. Close the employer portal.
3. AusCheck will send a request to your employer administrator via the portal, to delegate you a role within the portal.
4. You'll get an approval notification from AusCheck. You can now access the employer portal.
There can be more than one employer.
Subcontractors
The employer organisation can decide how they would like to manage subcontractors in the employer portal.
The employer organisation could either:
- provide a subcontractor with its unique employer code
- ask the subcontractor to set up its own employer organisation.
This step is for employer administrators only.
1. In the left-hand menu, select Manage user roles.
2. Under 'Request status', select Open, then Action.
3. Select either User or Admin.

Your employer code

Each employer organisation has a unique code that is used to link applicants to your organisation. The applicant will be asked to supply this code when they are completing the application.

Confirm an operational need

The applicant will be asked to explain why they need the ASIC or MSIC. This is an operational need.

Employers must monitor the employer portal to see if there are pending operational need approvals to process.

You will need to review the applicant's operational need statement. If it's:

insufficient – reject to send back to applicant for further information.
sufficient – you'll need to write your employer operational need statement (about the applicant) to confirm the applicant's operational need.

You can tell the applicant what to include in their application before they submit it.

Select a card type

You'll select a card type for the applicant that reflects their operational need.

Select locations and access frequency

You must select:

where the card will be used
the secure areas to be accessed
the access frequency.

Select an ASIC primary facility

You must select a primary facility for all ASICs. The primary facility is where the cardholder is expected to spend most of their time. This will indicate the type of encodable card stock to be used.

If the applicant needs an AUS-wide ASIC, you need to select a primary facility and at least one other location (minimum of 2 locations in total).

Confirm status of a card

You can confirm an active security card from any issuing body using the employer portal.

Go to the employer portal(Opens in a new tab/window). You'll be redirected to sign in via the myID app.
Select the card type and issuing body.
Either enter the card number or name on card and date of birth.

Cancel a card

If they resign, the cardholder is responsible for returning their card to the issuing body. However, you can also cancel their card

If the employee holds a current MSIC or ASIC, you must cancel their card.

Go to the employer portal(Opens in a new tab/window). You'll be redirected to sign in via the myID app.
Go to 'Operational Needs' and select Manage.
Search applicant by name or application number.
Select the 3 dots and then Action. This will bring up summary of operational need.
Add an end date to the operational need.

Return the cancelled card to:

AusCheck Issuing Body
Department of Home Affairs
PO Box 25
Belconnen ACT 2616

Or you can return the cancelled card to a local verifier.

Book a translation service

If the applicant is a non-English speaker and needs support, you should try to help them in the first instance.

If they need more help, you can book an over-the-phone translation service for them. Contact us to book.